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Mercy Care is a not-for-profit health plan offering integrated care to children adults and seniors eligible for AHCCCS benefits. Our broad network of providers offers services and supports for members with: Physical and general mental health and substance use concerns (Complete Care) Serious mental illness (RBHA)
Arizona state law and your Mercy Care provider contract prohibits balance billing MC members for Medicaid covered services and benefits. Letter of Interest process. Mercy Care's network is closed to most medical and behavioral health care providers. Currently our network meets the needs of our membership.
Mercy Care is a not-for-profit health plan serving AHCCCS members (ACC DDD and long-term care). Mercy Care Advantage is a health plan for people with special needs who qualify for AHCCCS and Medicare. We have been a part of the Arizona community since 1985. We offer high-quality health care and support recovery and resiliency.
Call Mercy Care Member Services at 602‑263‑3000 or 1‑800‑624‑3879 and select the "speak to a nurse" option. For Mercy Care RBHA call 602-586-1841 or 1-800-564-5465 and select "more options" and the "speak to a nurse" option.
Please click on the link to access Centene's Illinicare Provider portal for review of claims with a date of service prior to 12/01/2020 Haga clic en el enlace para acceder al portal de proveedores de Illinicare de Centene y revisar reclamaciones con una fecha de servicio anterior al 12/01/2020
Mercy Care Member Services representatives are available to help you Monday through Friday 7 a.m. to 6 p.m. Just call 602-263-3000 or toll-free 1-800-624-3879 (TTY/TDD 711).
If you have been getting transportation to your medically necessary behavioral health appointments starting October 1 2019 please coordinate with your behavioral health service provider. If you have any questions just call Mercy Care Member Services at 1-800-624-3879 with questions.
Magellan Complete Care of Arizona (MCC of AZ) is your Arizona Medicaid health plan serving adults and children in Maricopa Gila and Pinal counties as part of the Arizona Health Care Cost Containment System (AHCCCS) Arizona Complete Care program.